Refund & Return Policy

Last updated: 01/05/2026

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase is required

Items that show signs of use, damage, or alteration may not be eligible for a refund.

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Items marked as final sale

  • Gift cards

  • Digital products

  • Items damaged due to misuse or improper handling

3. Return Process

To start a return, please contact us at:

Email: support@gaminjashop.com

Include your order number and reason for return.
Returns sent without prior authorization may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect

  • We recommend using a trackable shipping service

  • Gaminja Shop is not responsible for lost or damaged return shipments

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time may vary depending on your bank or payment provider

Shipping fees are non-refundable.

6. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again

  • Contact your credit card company or bank

  • If the issue persists, contact us at support@gaminjashop.com

7. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, please contact us with photos of the issue.

8. Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos so we can resolve the issue quickly.

9. International Returns

For international orders:

  • Customers are responsible for return shipping and customs fees

  • Any customs duties or taxes paid are non-refundable

10. Policy Changes

We reserve the right to update this policy at any time. Changes will be posted on this page.

11. Contact Information

For any questions regarding returns or refunds, contact us:

Email: support@gaminjashop.com
Store Name: Gaminja Shop